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Frequently asked questions

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Packwellco is a custom printing and packaging company. We specialize in creating customized packaging solutions for businesses. Our services include designing and printing custom packaging for various products.

We offer a wide range of packaging materials, including cardboard, corrugated cardboard, paperboard, and more. Our materials come in various thicknesses and finishes to suit your specific needs.

  1. Absolutely! We encourage custom designs to make your packaging unique. Our team of experienced designers can work with you to create a design that aligns with your brand and product.

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  1. The minimum order quantity may vary depending on the type of packaging and materials you choose. Please contact our team for specific details regarding minimum quantities.

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  1. Production times vary based on the complexity of your order and our current workload. We will provide you with an estimated delivery date when you place your order.

  1. Yes, we offer eco-friendly packaging materials and printing options. We are committed to sustainability and can discuss environmentally friendly choices for your packaging.

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  1. Yes, we provide design proofs for your approval before production begins. You can review and make changes to the design until you’re satisfied.

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  1. We accept a variety of file formats, including AI, PDF, EPS, PSD, and high-resolution JPEG. Our design team can guide you on the best format for your artwork.

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  1. We accept various payment methods, including credit/debit cards and bank transfers. Payment details will be provided during the order process.

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  1. Yes, we can arrange international shipping for your custom packaging orders. Shipping costs and times may vary depending on your location.

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  1. We strive for high-quality products. If you receive a damaged or substandard product, please contact us within 7 days of receiving it, and we will address the issue promptly.

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  1. You can request a quote by contacting our sales team through our website or by phone. Please provide as much detail as possible about your project to receive an accurate quote.

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